LevelUp Casino Cookie Policy & No Deposit Bonus Tracking Preferences
Introduction to Cookies
Cookies are small text files that get stored on your device when you visit a website — including ours. At LevelUp Casino, we take a straightforward approach to how we use them. Our goal is to be transparent about what data we collect, why we collect it, and how it helps us keep your experience on our platform secure and consistent. We believe you deserve to understand exactly what's happening behind the scenes, and this policy is our way of making that easy to follow.
Why We Use Cookies at Our Casino
Running a licensed online casino requires a certain level of technical groundwork that most players never have to think about — and that's exactly the point. Cookies are part of what makes that seamless experience possible.
When you log into your LevelUp Casino account, a cookie is what keeps you authenticated as you move between the lobby, your favourite games, and the cashier. Without it, you'd effectively be logged out with every click. That's not just inconvenient — it's a genuine security risk. Session cookies allow us to verify your identity continuously throughout your visit, without asking you to re-enter credentials repeatedly.
Beyond security, cookies help us remember the small things that matter to your comfort. If you've set a language preference or adjusted display settings, we store that information so your next visit picks up right where you left off. For players accessing our LevelUp Casino no deposit bonus offers or other promotional features, cookies also help us ensure those sessions are tracked correctly — so nothing falls through the cracks on your end.
In short, cookies allow us to:
- Keep your account session active and secure while you play
- Remember language and regional display preferences
- Ensure uninterrupted gameplay during active game sessions
- Correctly attribute any no deposit bonus or promotional activity to your account
We only use cookies where they serve a clear functional or compliance purpose. We're not in the business of collecting data for its own sake.
Types of Cookies We Deploy
Not all cookies are the same. Below is a breakdown of the categories we use across the LevelUp Casino platform, along with a plain-language explanation of what each one does.
Essential / Strictly Necessary Cookies
These cookies are fundamental to how our site operates. They handle core functions like logging you in, maintaining your session, and supporting security protocols. Without them, basic features simply won't work as intended. Because they are strictly necessary for the platform to function, these cookies are active by default and cannot be switched off through our consent tool — though you can still block them through your browser settings (more on that below).
Performance & Analytics Cookies
These help us understand how players interact with our site. We use aggregated, anonymised data to identify which pages load slowly, where players tend to drop off, and how we can improve navigation. None of this data is used to identify you personally — it's purely about making the platform better for everyone.
Functionality Cookies
Functionality cookies remember the choices you make, such as your preferred language, layout settings, or whether you've acknowledged a specific notification. They're what allow us to personalise your experience in small but meaningful ways, without requiring you to reconfigure things on every visit.
Targeting / Advertising Cookies
These cookies help us deliver relevant promotional content — including information about our LevelUp Casino no deposit bonus opportunities — in a way that's more likely to be useful to you rather than generic. They may track your interactions with certain pages or offers. You have the ability to opt out of these cookies through our cookie consent banner without affecting core site functionality.
Third-Party Cookies in iGaming
Some of the cookies placed during your visit to LevelUp Casino come from trusted third-party service providers rather than directly from us. This is standard practice in the iGaming industry, and we want to be upfront about it.
Our game content is delivered through a number of premium software providers. When you launch a game, that provider may set cookies on your device to run the game correctly, maintain your game state, and restore your session if you experience a disconnection. Without these cookies, features like auto-resume after an interrupted session may not function properly.
Similarly, our payment gateway partners use cookies as part of their secure transaction processes. These help with fraud prevention, session verification during deposits and withdrawals, and ensuring your payment is routed correctly. These are not optional from a compliance standpoint — they're part of what makes our financial environment safe for players.
We don't grant third-party access to your data carelessly. Each provider we work with is vetted, and any data processed through their cookies is subject to their own privacy policies as well as our agreements with them. We recommend reviewing the privacy documentation of any service you interact with directly, though we're always here if you have questions about how third-party data is handled on our end.
We do not sell your personal data to third parties, and we never will.
Managing & Deleting Cookies
You're in control of your cookie preferences, and we've made it straightforward to exercise that control.
When you first visit LevelUp Casino, our cookie consent banner gives you the option to accept all cookies, reject non-essential ones, or customise your preferences by category. You can revisit and update these choices at any time — just look for the cookie settings option in the site footer.
If you'd prefer to manage cookies at the browser level, most modern browsers offer built-in tools to view, block, or delete cookies. Here's a general guide to where you'll find those settings:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Please be aware that blocking or deleting essential cookies will affect how our casino functions. You may find yourself unable to stay logged in, experience disrupted gameplay, or have trouble accessing the cashier. We'd encourage you to only block non-essential cookies if core functionality matters to you.
To review how your data is handled more broadly, we'd suggest reading our full privacy documentation. Read our full Privacy Policy for a complete picture of how we manage your information.
Policy Updates & Contact Information
Our cookie policy reflects our current practices and the regulatory environment we operate within. As laws and industry standards evolve — particularly around data protection — we may need to update this page to stay compliant and transparent with our players.
When changes are made, we'll update the policy here. For significant changes that affect how your data is used, we'll do our best to notify you directly through your registered account.
If you have any questions about this cookie policy, how we handle your data, or anything related to your privacy at LevelUp Casino, our customer support team is available to help. You can reach us through the live chat on our site or via our general support email — both of which are accessible from the Help section of the platform.
We take these matters seriously, and we're always happy to talk through any concerns in plain language. Manage your cookie preferences or get in touch with our support team if you'd like further clarification.